Help

How to Use the GetHelp Feature

How to get help from a coParenter professional about coParenting issues.

Disagreements and conflicts occur in any relationship. coParenter provides solution-oriented resources at your fingertips. Should disagreements arise, coParents are encouraged to use our messaging platform to discuss issues amicably. If no resolution can be reached between coParents, we provide trained professionals who can work with you to resolve disputes through our GetHelp feature. coParenter’s unique GetHelp feature allows a coParenting Professional to step in and facilitate a mutually beneficial and child-centered agreement.

To start a GetHelp session:

  • Locate the menu icon on the top left-hand side, and access the GetHelp option.
  • Click on the “+” sign to “Create a New Get Help” at the bottom.
  • Work with ‘coParenter Bot’ to specify which area you need help with:
    1. Communication
    2. Financial Issue
    3. Day Care
    4. Time Change
    5. Need coParent to do X
    6. Other
    7. Support
  • Once a topic is selected, the coParent will have the option to choose 1:1 coaching or to include their coParent. You’ll quickly be connected with one of our coParenting Professionals.